Privacy Policy

Crossroads for Women
PRIVACY NOTICE

Effective June 20, 2005

THIS NOTICE DESCRIBES HOW MEDICAL AND DRUG AND ALCOHOL RELATED INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

General Information
Information regarding your health care, including payment for health care, is protected by two federal laws; the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), 42 U.S.C. § 290dd-2, 42 C.F.R. Part 2. Under these laws, Crossroads for Women, Inc. (Crossroads) may not say to a person outside Crossroads that you attend the program, nor may Crossroads disclose any information identifying you as an alcohol or drug abuser, or disclose any other protected information except as permitted by federal law.

Crossroads must obtain your written consent before it can disclose information about you for payment purposes. For example, Crossroads must obtain your written consent before it can disclose information to your health insurer in order to be paid for services. Generally, you must also sign a written consent before Crossroads can share information for treatment purposes or for health care operations. However, federal law permits Crossroads to disclose information without your written permission:

1. Pursuant to an agreement with a business associate;
2. For research, audit or program evaluation;
3. To report a crime committed on Crossroad’s premises or against Crossroad personnel;
4. To medical personnel in a medical emergency;
5. To appropriate authorities to report suspected child abuse or neglect; or
6. As allowed by a court order.

For example, Crossroads can disclose information without your consent to obtain legal or financial services or to another medical facility to provide health care to you, as long as there is a business associate agreement in place.

Before Crossroads can use or disclose any information about your health in a manner that is not described above, it must first obtain your specific written authorization allowing it to make the disclosure. Any such written authorization may be revoked by you, except to the extent Crossroads has already taken action in reliance upon it.

Your Rights
Under HIPAA, you have the right to request restrictions on certain uses and disclosures of your health information. Crossroads is not required to agree to any restriction you request, but if it does agree, then it is bound by that agreement and may not disclose any information which you have restricted except as necessary in a medical emergency. You have the right to request that we communicate with you by alternative means or at an alternative location. Crossroads will accommodate such requests that are reasonable and will not request an explanation from you. Under HIPAA, you also have the right to inspect and copy your own health information maintained by Crossroads, except to the extent that the information contains psychotherapy notes or information compiled for use in a civil, criminal or administrative proceeding or in other limited circumstances. Under HIPAA you also have the right, with some exceptions and if done in writing with the reasons for the request, to amend health care information maintained in Crossroad’s records and to request and receive an accounting of disclosures of your health related information made by Crossroads after April 14, 2003, during the six years prior to your request. You also have the right to receive a paper copy of this notice.

The Duties of Crossroads for Women
Crossroads is required by law to maintain the privacy of your health information and to provide you with notice of its legal duties and privacy practices with respect to your health information. Crossroads is required by law to abide by the terms of this notice. Crossroads reserves the right to change the terms of this notice and to make new notice provisions effective for all protected health information it maintains. Any changes will be posted on the website and a paper copy will be available to you on request.

Complaints and Reporting Violations
You may complain to Crossroads if you believe that your privacy rights have been violated under HIPAA by filing a complaint in writing with its Assistant Executive Director. You may also complain to the Office of Civil Rights, United States Department of Health and Human Services and/or the Office of Substance Abuse, State of Maine. You will not be retaliated against for filing such a complaint.

Violation of the Confidentiality Law by a program is a crime. Suspected violations of the Confidentiality Law may be reported to the United States Attorney in the district where the violation occurs.

For further information, please contact:
Assistant Executive Director
Crossroads for Women
66 Pearl Street, Suite 326
207.773.9931

 
 
Crossroads for Women addresses substance abuse and other behavioral health issues so that women and their families can live healthy and independent lives.